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Found: 2  Titles

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Customer relationship marketing : get to know your customers and win their loyalty /
Author
Stone, Merlin,
Published
Kogan Page in association with Marketing magazine,
Call Number
HF5415.55 S879 2000
Location
Central Library

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The customer management scorecard : managing CRM for profit /
Author
Woodcock, Neil.
Published
Kogan Page,
Call Number
HF5415.5 W886
Location
Central Library

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