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Incredible customer service : the final test /
Author
Freemantle, David.
Published
McGraw-Hill,
Call Number
HF5415.5 F855
Location
Central Library
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Managing customer participation in the service production process.
Author
Somyot Wattanakamolchai.
Source
BU Academic Review8, 1 (ม.ค.-มิ.ย. 2552) 43-51 :ตาราง
Location
Central Library
Article
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Marketing services : competing through quality /
Author
Berry, Leonard L.
Published
Free Pr.,
Call Number
HF5415.5 B534
Location
Central Library
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