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Delivering customer service : how to win a competitive edge through managing customer relationships successfully /

Author

Payne, Shelia.

Published

Grolier International,

Call Number

HF5006 G875DC 1997

Location

Central Library

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Managing customer participation in the service production process.

Author

Somyot Wattanakamolchai.

Source

BU Academic Review8, 1 (ม.ค.-มิ.ย. 2552) 43-51 :ตาราง

Location

Central Library

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Satisfying internal customers first! : a practical guide to improving internal and external customer satisfaction /

Author

Chang, Richard Y.

Published

Kogan Page,

Call Number

HF5415.5 C456

Location

Central Library

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Found: 3 Titles

Delivering customer service : how to win a competitive edge through managing customer relationships successfully /

Managing customer participation in the service production process.

Satisfying internal customers first! : a practical guide to improving internal and external customer satisfaction /

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