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How companies win : profiting from demand-driven business models no matter what business you're in /
Author
Kash, Rick.
Published
HarperBusiness,
Call Number
HD58.8 K19H
Location
Central Library
MBA Library
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Up the loyalty ladder : turning sometime customers into full-time advocates of your business /
Author
Raphel, Murray.
Published
HarperBusiness,
Call Number
HF5415.5 R217 1995
Location
MBA Library
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