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CRM : āļāļēāļĢāļĒāļāļĢāļ°āļ”āļąāļšāļ„āļļāļ“āļ„āđˆāļēāļ‚āļ­āļ‡āļ‡āļēāļ™āļšāļĢāļīāļāļēāļĢ
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āļŠāļļāļžāļīāļĢāļīāļĒāļē āļšāļļāļĐāļĢāļēāļĢāļąāļ•āļ™āđŒ
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āļĢāļđāļŠāļĄāļīāđāļĨ28, 2 (āļž.āļ„.-āļŠ.āļ„. 2550) 34-36.
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Central Library
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CRM āļāļąāļšāļ„āļ§āļēāļĄāļŠāļģāđ€āļĢāđ‡āļˆāļ‚āļ­āļ‡āļ­āļ‡āļ„āđŒāļāļĢ
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āļŠāļļāļ§āļĢāļĢāļ“āļĩ āļ­āļ™āļąāļ™āļ•āļŠāļēāļĒāļ™āļ™āļ—āđŒ
Source
For Quality10, 78 (āđ€āļĄ.āļĒ. 2547) 41-43.
Location
Central Library
Article
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āļāļēāļĢāđ€āļ‚āđ‰āļēāļ–āļķāļ‡ CRM āđƒāļ™āļāļĨāļļāđˆāļĄāļ˜āļļāļĢāļāļīāļˆ
Author
āļ“āļąāļāļˆāļīāļ•āļ•āđŒ āļšāļđāļĢāļēāļ“āļ—āļ§āļĩāļ„āļđāļ“
Source
E-Commerce6, 65 (āļž.āļ„. 2547) 51-56.
Location
Central Library
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