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Found: 2  Titles

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Service management and marketing : customer management in service competition /
Author
Gronroos, Christian,
Published
J. Wiley & Sons,
Call Number
HD9980.5 G876 2007
Location
Central Library
Management Library

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The innovator's dilemma : when new technologies cause great firms to fail /
Author
Christensen, Clayton M.
Published
Harvard Business School Pr.,
Call Number
HD53 C554
Location
Central Library
Management Library

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