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āļŠāļĢāđ‰āļēāļ‡āļ§āļąāļ’āļ™āļ˜āļĢāļĢāļĄāļāļēāļĢāļšāļĢāļīāļāļēāļĢ = Building a service culture /
Author
āļ„āļģāļ™āļ§āļ™ āļ›āļĢāļ°āļŠāļĄāļœāļĨ
Published
āļœāļđāđ‰āļˆāļąāļ”āļāļēāļĢ,
Call Number
HF5415.5 āļ„357
Location
Central Library
Medical Library
Book Loading...
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CRM āļāļąāļšāļ„āļ§āļēāļĄāļŠāļģāđ€āļĢāđ‡āļˆāļ‚āļ­āļ‡āļ­āļ‡āļ„āđŒāļāļĢ
Author
āļŠāļļāļ§āļĢāļĢāļ“āļĩ āļ­āļ™āļąāļ™āļ•āļŠāļēāļĒāļ™āļ™āļ—āđŒ
Source
For Quality10, 78 (āđ€āļĄ.āļĒ. 2547) 41-43.
Location
Central Library
Article
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āļāļēāļĢāđ€āļ‚āđ‰āļēāļ–āļķāļ‡ CRM āđƒāļ™āļāļĨāļļāđˆāļĄāļ˜āļļāļĢāļāļīāļˆ
Author
āļ“āļąāļāļˆāļīāļ•āļ•āđŒ āļšāļđāļĢāļēāļ“āļ—āļ§āļĩāļ„āļđāļ“
Source
E-Commerce6, 65 (āļž.āļ„. 2547) 51-56.
Location
Central Library
Article
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āļ„āļ§āļēāļĄāļ•āļąāđ‰āļ‡āđƒāļˆāļ‚āļ­āļ‡āļāļēāļĢāđƒāļŠāđ‰āļšāļĢāļīāļāļēāļĢāļ‚āļ­āļ‡āļœāļđāđ‰āļšāļĢāļīāđ‚āļ āļ„āđƒāļ™āļāļĨāļĒāļļāļ—āļ˜āđŒāļĢāļąāļāļĐāļēāļĨāļđāļāļ„āđ‰āļē = The role of customer behavioral intentions base of customer life expectancy in retention strategies.
Author
āļ­āļ™āļļāļŠāļīāļ• āļĻāļīāļĢāļīāļāļīāļˆ
Source
āļ§āļēāļĢāļŠāļēāļĢāļ§āļīāļ—āļĒāļēāļāļēāļĢāļˆāļąāļ”āļāļēāļĢ āļĄāļŦāļēāļ§āļīāļ—āļĒāļēāļĨāļąāļĒāļ‚āļ­āļ™āđāļāđˆāļ™3, 1 (āļĄ.āļ„.-āļĄāļī.āļĒ. 2547) 79-96 :āļ•āļēāļĢāļēāļ‡
Location
Central Library
Article
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āļāļēāļĢāļĄāļļāđˆāļ‡āđ€āļ™āđ‰āļ™āļĨāļđāļāļ„āđ‰āļēāđāļĨāļ°āļ•āļĨāļēāļ” : āļŠāļĢāđ‰āļēāļ‡āļ­āļ‡āļ„āđŒāļāļĢāđƒāļŦāđ‰āđāļ•āļāļ•āđˆāļēāļ‡āļ­āļĒāđˆāļēāļ‡āđ€āļŦāļ™āļ·āļ­āļŠāļąāđ‰āļ™ = Customer market focus : the power to differentiate your organization /
Author
āļāļļāļ“āļ‘āļĨāļĩ āļĢāļ·āđˆāļ™āļĢāļĄāļĒāđŒ
Published
āļŠāļ–āļēāļšāļąāļ™āđ€āļžāļīāđˆāļĄāļœāļĨāļœāļĨāļīāļ•āđāļŦāđˆāļ‡āļŠāļēāļ•āļī,
Call Number
HF5415.5 āļ725
Location
Central Library
MBA Library
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āļ„āļđāđˆāļĄāļ·āļ­--āļ›āļāļīāļšāļąāļ•āļīāļāļēāļĢāļ„āđ‰āļēāļ›āļĨāļĩāļ.
Published
Be Bright Books,
Call Number
HF5429 āļ„āļļ695 āļĨ.8
Location
Central Library
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āļ„āļđāđˆāļĄāļ·āļ­--āļ›āļāļīāļšāļąāļ•āļīāļāļēāļĢāļ„āđ‰āļēāļ›āļĨāļĩāļ.
Published
Be Bright Books,
Call Number
HF5429 āļ„āļļ695 āļĨ.6
Location
Central Library
Book Loading...
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āļāļēāļĢāļ›āļĢāļ°āđ€āļĄāļīāļ™āļ„āļļāļ“āļ āļēāļžāļšāļĢāļīāļāļēāļĢ
Author
āļŠāļĄāļīāļ• āļŠāļąāļŠāļŒāļļāļāļĢ
Source
For Quality11, 82 (āļŠ.āļ„. 2547) 40-41.
Location
Central Library
Article
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Loyalty āļ§āļīāļ–āļĩāļ—āļĩāđˆāļ–āļđāļāļ•āđ‰āļ­āļ‡ = Put a new lens on loyalty to magnify profitability /
Author
Reichheld, Frederick F.
Published
āđ€āļ­āđ‡āļāļ‹āđ€āļ›āļ­āļĢāđŒāđ€āļ™āđ‡āļ—,
Call Number
HF5415.55 āļĢ476
Location
Central Library
Public Health Library
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āļāļēāļĢāļ•āļĨāļēāļ”āļ˜āļļāļĢāļāļīāļˆāļšāļĢāļīāļāļēāļĢ = Service marketing /
Author
āļ§āļĩāļĢāļ°āļĢāļąāļ•āļ™āđŒ āļāļīāļˆāđ€āļĨāļīāļĻāđ„āļžāđ‚āļĢāļˆāļ™āđŒ.
Published
āļ‹āļĩāđ€āļ­āđ‡āļ”āļĒāļđāđ€āļ„āļŠāļąāđˆāļ™,
Call Number
HD9980.5 āļ§847
Location
Central Library
Book Loading...
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āļˆāļēāļ Operator āļ–āļķāļ‡ Call center āļāļĢāļ°āļ—āļąāđˆāļ‡ Help desk.
Author
āļ›āļĢāļ°āđ€āļ—āļ·āļ­āļ‡āļ—āļīāļžāļĒāđŒ āļ˜āļĩāļĢāđ€āļ§āļŠāđ€āļˆāļĢāļīāļāļŠāļąāļĒ
Source
āļ§āļēāļĢāļŠāļēāļĢāļāļĢāļĄāļšāļąāļāļŠāļĩāļāļĨāļēāļ‡45, 4 (āļ.āļ„.-āļŠ.āļ„. 2547) 19-25.
Location
Central Library
Article
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20 āļ§āļīāļ˜āļĩāļžāļąāļ’āļ™āļēāļāļēāļĢāļšāļĢāļīāļāļēāļĢāđ€āļŦāļ™āļ·āļ­āļŠāļąāđ‰āļ™ = Twenty ways to improve customer service /
Author
āļŸāļīāļ™āļŠāđŒ, āļĨāļ­āļĒāļ”āđŒ āļ‹āļĩ
Published
Be Bright Books,
Call Number
HF5415.5 āļŸ421
Location
Central Library
Medical Library
Book Loading...
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50 āđāļ™āļ§āļ„āļīāļ”āļžāļīāļŠāļīāļ•āđƒāļˆāļĨāļđāļāļ„āđ‰āļē /
Author
āļˆāļīāļĢāļēāļ āļĢāļ“āđŒ āļāļĄāļĨāļ­āļīāļ™āļ—āļĢāđŒ,
Published
āđāļŠāļ‡āļ”āļēāļ§,
Call Number
HF5415.5 āļŦ525
Location
Central Library
Associated Medical Sciences Library
Book Loading...
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