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Introduction to total quality : quality management for production, processing, and services /
Author
Goetsch, David L.
Published
Prentice-Hall International,
Call Number
HD62.15 G599T 1997
Location
Central Library
Management Library
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The innovator's dilemma : when new technologies cause great firms to fail /
Author
Christensen, Clayton M.
Published
Harvard Business School Pr.,
Call Number
HD53 C554
Location
Central Library
Management Library
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