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ERM - āļāļĨāļĒāļļāļ—āļ˜āđŒāļšāļĢāļīāļŦāļēāļĢāļ›āļĢāļ°āļŠāļšāļāļēāļĢāļ“āđŒ--āļŠāļĢāđ‰āļēāļ‡āđāļŸāļ™āļžāļąāļ™āļ˜āļļāđŒāđāļ—āđ‰ = Experiential relationship management /
Author
āļŠāļđāļĻāļąāļāļ”āļīāđŒ āđ€āļ”āļŠāđ€āļāļĢāļĩāļĒāļ‡āđ„āļāļĢāļāļļāļĨ
Published
Brand Age Books,
Call Number
HF5415.13 āļŠ686
Location
Central Library
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Loyalty āļ§āļīāļ–āļĩāļ—āļĩāđˆāļ–āļđāļāļ•āđ‰āļ­āļ‡ = Put a new lens on loyalty to magnify profitability /
Author
Reichheld, Frederick F.
Published
āđ€āļ­āđ‡āļāļ‹āđ€āļ›āļ­āļĢāđŒāđ€āļ™āđ‡āļ—,
Call Number
HF5415.55 āļĢ476
Location
Central Library
Public Health Library
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āļāļĨāļĒāļļāļ—āļ˜āđŒāļāļēāļĢāļšāļĢāļīāļŦāļēāļĢāļĨāļđāļāļ„āđ‰āļēāļŠāļąāļĄāļžāļąāļ™āļ˜āđŒ 1:1 CRM value model /
Author
āļ āļēāļ“āļļ āļĨāļīāļĄāļĄāļēāļ™āļ™āļ—āđŒ
Published
āļ™āļīāļ§āđ„āļ§āđ€āļ•āđ‡āļ,
Call Number
HF5415.55 āļ 431āļ
Location
Central Library
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āļāļĨāļĒāļļāļ—āļ˜āđŒāļāļēāļĢāļšāļĢāļīāļŦāļēāļĢāļĨāļđāļāļ„āđ‰āļēāļŠāļąāļĄāļžāļąāļ™āļ˜āđŒ = Customer relationship management /
Author
āļ āļēāļ“āļļ āļĨāļīāļĄāļĄāļēāļ™āļ™āļ—āđŒ
Published
āļˆāļąāļ”āļˆāļģāļŦāļ™āđˆāļēāļĒāđ‚āļ”āļĒāļ āļēāļĢāļīāļ“āļēāļŠ
Call Number
HF5415.55 āļ 431 2550
Location
Central Library
Nong Khai Campus Library
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āļāļĨāļĒāļļāļ—āļ˜āđŒāļāļēāļĢāļšāļĢāļīāļŦāļēāļĢāļĨāļđāļāļ„āđ‰āļēāļŠāļąāļĄāļžāļąāļ™āļ˜āđŒ = Customer relationship management /
Author
āļ āļēāļ“āļļ āļĨāļīāļĄāļĄāļēāļ™āļ™āļ—āđŒ
Published
āļ™āļīāļ§āđ„āļ§āđ€āļ•āđ‡āļ,
Call Number
HF5415.55 āļ 431
Location
Central Library
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āļāļēāļĢāļ•āļĨāļēāļ”āļšāļĢāļīāļāļēāļĢ : āđāļ™āļ§āļ„āļīāļ”āđāļĨāļ°āļāļĨāļĒāļļāļ—āļ˜āđŒ = Services marketing : concepts and strategies /
Author
āļ˜āļĩāļĢāļāļīāļ•āļī āļ™āļ§āļĢāļąāļ•āļ™ āļ“ āļ­āļĒāļļāļ˜āļĒāļē
Published
āļŠāļģāļ™āļąāļāļžāļīāļĄāļžāđŒāđāļŦāđˆāļ‡āļˆāļļāļŽāļēāļĨāļ‡āļāļĢāļ“āđŒāļĄāļŦāļēāļ§āļīāļ—āļĒāļēāļĨāļąāļĒ,
Call Number
HF5415.13 āļ˜621 2549
Location
Central Library
Nong Khai Campus Library
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āļāļēāļĢāļ•āļĨāļēāļ”āļšāļĢāļīāļāļēāļĢ : āđāļ™āļ§āļ„āļīāļ”āđāļĨāļ°āļāļĨāļĒāļļāļ—āļ˜āđŒ = Services marketing : concepts and strategies /
Author
āļ˜āļĩāļĢāļāļīāļ•āļī āļ™āļ§āļĢāļąāļ•āļ™ āļ“ āļ­āļĒāļļāļ˜āļĒāļē
Published
āļŠāļģāļ™āļąāļāļžāļīāļĄāļžāđŒāđāļŦāđˆāļ‡āļˆāļļāļŽāļēāļĨāļ‡āļāļĢāļ“āđŒāļĄāļŦāļēāļ§āļīāļ—āļĒāļēāļĨāļąāļĒ,
Call Number
HF5415.13 āļ˜621 2557
Location
Central Library
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āļāļēāļĢāļ•āļĨāļēāļ”āļšāļĢāļīāļāļēāļĢ : āđāļ™āļ§āļ„āļīāļ”āđāļĨāļ°āļāļĨāļĒāļļāļ—āļ˜āđŒ = Services marketing : concepts and strategies /
Author
āļ˜āļĩāļĢāļāļīāļ•āļī āļ™āļ§āļĢāļąāļ•āļ™ āļ“ āļ­āļĒāļļāļ˜āļĒāļē
Published
āļŠāļģāļ™āļąāļāļžāļīāļĄāļžāđŒāđāļŦāđˆāļ‡āļˆāļļāļŽāļēāļĨāļ‡āļāļĢāļ“āđŒāļĄāļŦāļēāļ§āļīāļ—āļĒāļēāļĨāļąāļĒ,
Call Number
HF5415.13 āļ˜621 2552
Location
Central Library
Public Health Library
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āļāļēāļĢāļ•āļĨāļēāļ”āļšāļĢāļīāļāļēāļĢ = Services marketing /
Author
āļ­āļĢāļˆāļąāļ™āļ—āļĢāđŒ āļĻāļīāļĢāļīāđ‚āļŠāļ•āļī
Published
āļĻāļđāļ™āļĒāđŒāļŦāļ™āļąāļ‡āļŠāļ·āļ­āļĄāļŦāļēāļ§āļīāļ—āļĒāļēāļĨāļąāļĒāļ—āļąāļāļĐāļīāļ“,
Call Number
HF5415.13 āļ­318
Location
Nong Khai Campus Library
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āļāļēāļĢāļ•āļĨāļēāļ”āļšāļĢāļīāļāļēāļĢ = Services marketing /
Author
āļŠāļąāļĒāļŠāļĄāļžāļĨ āļŠāļēāļ§āļ›āļĢāļ°āđ€āļŠāļĢāļīāļ
Published
āļ‹āļĩāđ€āļ­āđ‡āļ”āļĒāļđāđ€āļ„āļŠāļąāđˆāļ™,
Call Number
HF5415.122 āļŠ442
Location
Central Library
Nong Khai Campus Library
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āļāļēāļĢāļ•āļĨāļēāļ”āļšāļĢāļīāļāļēāļĢ = Services marketing /
Author
āļŠāļąāļĒāļŠāļĄāļžāļĨ āļŠāļēāļ§āļ›āļĢāļ°āđ€āļŠāļĢāļīāļ
Published
āļ‹āļĩāđ€āļ­āđ‡āļ”āļĒāļđāđ€āļ„āļŠāļąāđˆāļ™,
Call Number
HF5415.122 āļŠ442 2547
Location
Central Library
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āļāļēāļĢāļĄāļļāđˆāļ‡āđ€āļ™āđ‰āļ™āļĨāļđāļāļ„āđ‰āļēāđāļĨāļ°āļ•āļĨāļēāļ” : āļŠāļĢāđ‰āļēāļ‡āļ­āļ‡āļ„āđŒāļāļĢāđƒāļŦāđ‰āđāļ•āļāļ•āđˆāļēāļ‡āļ­āļĒāđˆāļēāļ‡āđ€āļŦāļ™āļ·āļ­āļŠāļąāđ‰āļ™ = Customer market focus : the power to differentiate your organization /
Author
āļāļļāļ“āļ‘āļĨāļĩ āļĢāļ·āđˆāļ™āļĢāļĄāļĒāđŒ
Published
āļŠāļ–āļēāļšāļąāļ™āđ€āļžāļīāđˆāļĄāļœāļĨāļœāļĨāļīāļ•āđāļŦāđˆāļ‡āļŠāļēāļ•āļī,
Call Number
HF5415.5 āļ712 2548
Location
Education Library
Medical Library
Public Health Library
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āļāļēāļĢāļĄāļļāđˆāļ‡āđ€āļ™āđ‰āļ™āļĨāļđāļāļ„āđ‰āļēāđāļĨāļ°āļ•āļĨāļēāļ” : āļŠāļĢāđ‰āļēāļ‡āļ­āļ‡āļ„āđŒāļāļĢāđƒāļŦāđ‰āđāļ•āļāļ•āđˆāļēāļ‡āļ­āļĒāđˆāļēāļ‡āđ€āļŦāļ™āļ·āļ­āļŠāļąāđ‰āļ™ = Customer market focus : the power to differentiate your organization /
Author
āļāļļāļ“āļ‘āļĨāļĩ āļĢāļ·āđˆāļ™āļĢāļĄāļĒāđŒ
Published
āļŠāļ–āļēāļšāļąāļ™āđ€āļžāļīāđˆāļĄāļœāļĨāļœāļĨāļīāļ•āđāļŦāđˆāļ‡āļŠāļēāļ•āļī,
Call Number
HF5415.5 āļ725
Location
Central Library
MBA Library
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āļŠāđˆāļ§āļĒāđ€āļ­āļēāļ„āļ§āļēāļĄāļ„āļīāļ” (āļ‚āļ­āļ‡āļ‰āļąāļ™)--āđ„āļ›āļ—āļĩ āđ€āļĢāļīāđˆāļĄāļ•āđ‰āļ™āļ—āļĩāđˆāđ€āļŠāđ‰āļ™āļŠāļąāļĒ /
Author
āļ­āļĢāļĢāļ–āļžāļĨ āļ•āļĢāļīāļ•āļēāļ™āļ™āļ—āđŒ
Published
āļĻāļđāļ™āļĒāđŒāļŦāļ™āļąāļ‡āļŠāļ·āļ­āļˆāļļāļŽāļēāļĨāļ‡āļāļĢāļ“āđŒāļĄāļŦāļēāļ§āļīāļ—āļĒāļēāļĨāļąāļĒ,
Call Number
HF5415.13 āļ­357
Location
Central Library
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āļ‹āļĩāļ­āļēāļĢāđŒāđ€āļ­āđ‡āļĄ āļ‹āļĩāļ­āļĩāđ€āļ­āđ‡āļĄ āļŦāļĒāļīāļ™āļŦāļĒāļēāļ‡āļāļēāļĢāļ•āļĨāļēāļ” /
Author
āļ§āļīāļ—āļĒāļē āļ”āđˆāļēāļ™āļ˜āļģāļĢāļ‡āļāļļāļĨ
Published
āļ§āļ‡āļāļĨāļĄ,
Call Number
HF5415.5 āļ§582āļ‹ 2549
Location
Central Library
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