OPAC : Khon Kaen University Library

Found: 11 Titles

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How companies win : profiting from demand-driven business models no matter what business you're in /

Author

Kash, Rick.

Published

HarperBusiness,

Call Number

HD58.8 K19H

Location

Central Library
MBA Library

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Making customers matter.

Published

Les50ns,

Call Number

HF5415.5 M235

Location

Central Library

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Managing high-tech services using a CRM strategy /

Author

Blumberg, Donald F.

Published

St. Lucie Press,

Call Number

HF5415.5 B658

Location

Central Library

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Passionate and profitable : why customer strategies fail and ten steps to do them right /

Author

Arussy, Lior.

Published

Wiley,

Call Number

HF5415.5 A794

Location

Central Library

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Successful service operations management /

Published

South-Western,

Call Number

HF5415.5 S942 2006S

Location

Central Library

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Superior customer value in the new economy : concepts and cases /

Author

Johnson, William C.

Published

CRC Press,

Call Number

HF5415.5 J71 2004

Location

Central Library

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Supply chain management : strategy, planning, and operation /

Author

Chopra, Sunil.

Published

Prentice Hall,

Call Number

HF5415.13 C549

Location

Central Library

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Supply chain management : strategy, planning, and operation /

Author

Chopra, Sunil.

Published

Prentice Hall,

Call Number

HF5415.13 C549 2007

Location

Central Library
MBA Library

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Supply chain management : strategy, planning, and operations /

Author

Chopra, Sunil.

Published

Pearson Education International,

Call Number

HF5415.13 C549 2004

Location

Central Library
MBA Library

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The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers /

Author

Carlaw, Peggy.

Published

McGraw-Hill,

Call Number

HF5549.5.T7 C278

Location

Central Library

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The service trainer handbook : managing service businesses in the 1990's /

Author

Denton, D. Keith.

Published

McGraw-Hill,

Call Number

HD9980.5 D415

Location

Central Library

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Found: 11 Titles

How companies win : profiting from demand-driven business models no matter what business you're in /

Making customers matter.

Managing high-tech services using a CRM strategy /

Passionate and profitable : why customer strategies fail and ten steps to do them right /

Successful service operations management /

Superior customer value in the new economy : concepts and cases /

Supply chain management : strategy, planning, and operation /

Supply chain management : strategy, planning, and operation /

Supply chain management : strategy, planning, and operations /

The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers /

The service trainer handbook : managing service businesses in the 1990's /

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Found: 11 Titles

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