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Found: 27  Titles

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101 ways to improve customer service : training, tools, tips, and techniques /
Author
Ukens, Lorraine L.
Published
Pfeiffer ; J. Wiley & Sons Inc.,
Call Number
HF5415.5 U34
Location
Central Library
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Building great customer experiences /
Author
Shaw, Colin,
Published
Palgrave MacMillan,
Call Number
HF5415.5 S534B 2005
Location
Central Library
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Customer service : career success through customer Loyalty /
Author
Timm, Paul R.
Published
Pearson Education,
Call Number
HF5415.5 T584 2008
Location
Nong Khai Campus Library
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Customer service : skill for success /
Author
Lucus, Robert W.
Published
McGraw-Hill,
Call Number
HF5415.5 L942 2023S
Location
Nong Khai Campus Library
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Customer service a practical approach /
Author
Harris, Elaine K.
Published
Prentice Hall,
Call Number
HF5415.5 H313 2000
Location
Central Library
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How to create products and services customers want. Get started with... : Value proposition design /
Author
Osterwalder, Alexander.
Published
John Willey & Sons,
Call Number
HF5415.5 O85
Location
MBA Library
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Instant repeat business /
Author
Sugars, Bradley J.
Published
McGraw-Hill,
Call Number
HF5415.5 S947
Location
Central Library
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Key account management : the route to profitable key supplier status /
Author
Cheverton, Peter.
Published
Kogan Page,
Call Number
HF5438.8.K48 C527
Location
Central Library
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Key account management : tools and techniques for achieving profitable key supplier status /
Author
Cheverton, Peter.
Published
Kogan Page,
Call Number
HF5438.8.K48 C527K 2008
Location
Central Library
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Living supply chains : how to mobilize the enterprise around delivering what your customers want /
Author
Gattorna, John.
Published
Financial Times Prentice Hall,
Call Number
HD38.5 G263
Location
Central Library
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Multicultural perspectives in customer behaviour /
Published
Routledge,
Call Number
HF5415.32 M961
Location
Central Library
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Pay attention! : how to listen, respond, and profit from customer feedback /
Author
Thomas, Ann,
Published
John Wiley & Sons,
Call Number
HF5415.5 T454
Location
Central Library
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Product plus : how product + service = competitive advantage /
Author
Lovelock, Christopher H.
Published
McGraw-Hill,
Call Number
HF5415.5 L911 1994
Location
MBA Library
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Revolutionize your customer experience /
Author
Shaw, Colin,
Published
Palgrave Macmillan,
Call Number
HF5415.5 S534
Location
Central Library
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Service innovation for sustainable business : stimulating, realizing and capturing the value from service innovation /
Author
Kristensson, Per,
Published
World Scientific,
Call Number
HF5415.5 S491 2019
Location
Education Library
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